I’ve already written about how to fix problems, but I haven’t talked about sleep issues in Windows 10. Due to the large number of machines and the wide variety of hardware that can run Windows, every version of Windows will have trouble sleeping in certain situations.
Sometimes the problem is due to the hardware, sometimes it is due to the drivers and other times it is something that is not configured correctly with the operating system. In this article, I will examine all the different solutions I could find to solve this problem in Windows 10.
Please note that I will try not to repeat the solutions already mentioned in the Windows 7 and Windows 8 articles, so feel free to read them if any of the following solutions work. Because Windows 10 is fairly new, there appear to be a lot of issues on specific machines, probably due to drivers that don’t fully support Windows 10 yet.
The only real solution in these cases is to wait until a suitable Windows 10 driver is released. Method 1 is the best shot if you have found that many people with the same machine as yours have sleep problems.
Method 1: Update chipset drivers
The fastest way to fix this problem is to download the latest drivers for your Windows 10 machine from the computer manufacturer’s website. For example, I have one Dell computer and using Dell System Detect, it automatically scans my system and finds all the appropriate driver updates.
The most important drivers that need to be upgraded are the chipset drivers, the BIOS, and the network card drivers. If you have a custom system, read my post about using third-party software to find and update drivers. I’ve also written earlier that it’s probably not a good idea to update your BIOS, except in some cases like this where you have hardware issues. If you decide to upgrade the BIOS, read my post on how to check for an update available for your BIOS or not.
In addition to updating your drivers, be sure to go to Configuration – Update and security and install all the latest updates for Microsoft Windows 10.
Method 2: Check for power requests
Sometimes Windows programs send power requests to the system that prevent the system from shutting down or going to sleep. Typically, these cases are valid, such as when a DVD is played and there is no interaction with the mouse and keyboard for several hours, the screen will remain on.
Applications should automatically disappear when the program is closed. However, there are cases where you may get caught. You can check to see all power requests by opening an elevated command prompt (click Start, type cmd, right-click on it Command symbol i tria Run as administrator) and type the following command:
Ideally, you want to say all the elements Cap, which means that there are currently no power requests. If you have something like this SRVNETSee the Windows 8 article I mentioned at the beginning of the article.
Another good use of the powercfg command is to see which devices on your system can enable it. This usually includes the mouse and keyboard, but sometimes other devices such as the network card, graphics card, etc., register and can cause problems. Read method 3 of my paper Windows 7 release to prevent devices from activating the computer.
I also read this checking the It only allows one magic packet to awaken the calculationThe r box on the network adapter also solves the sleep problem. Also, to view the last device that the computer woke up, run the following command:
Method 3: Run troubleshooters
Windows 10 has some good troubleshooting applications installed that can fix many problems for you automatically. Go to Control Panel and click Problem solving and then click See everything at the top left.
The two you want to run are Power i System maintenance.
I’ve had some success running them on certain client machines, so it’s worth doing.
Method 4: Disconnect the devices
I had a client whose computer was not sleeping and, after hours of trying solutions of all kinds on Windows, it ended up being a Joyitech USB Joystick that was causing the problem. So, another possibly easy solution is to remove any connected USB device, restart your computer and see if Windows 10 stays idle.
This is especially true if you have USB devices such as tablets, joysticks, microphones, cameras, external hard drives, etc. connected to your computer. If you find it to be one of your USB devices, try to find the latest driver for that device and install it.
Method 5: Clean boot
Beyond these issues, the only other reason is some kind of startup service or program that prevents Windows from going to sleep. The only solution to this problem is to perform a clean boot. You can read the instructions here on how to do it perform a clean boot. Follow the instructions for Windows 8.1, as they will be the same for Windows 10.
On clean boot, you basically turn off all boot items and restart your computer. If you see that your computer is going to sleep, you will now know that the problem is one of the startup programs. Then activate each startup program one by one and restart the computer until the problem returns. At this point, you will know which program is to blame. It’s a tedious process, but it works!
Before performing a clean boot, you can quickly check if it will work by restarting Windows in safe mode. If your computer is running fine in safe mode, go ahead and perform a clean boot to find the program that is causing the sleep problem.
Method 6: Restores the plan defaults
Another quick fix is to restore the power plan defaults. Go to Control Panel and click Power optionsand then click Change the plan settings next to the plan you selected.
Click on Restore the default settings for this plannor restart the computer.
Method 7: Restore the computer
Obviously, it’s the last resort, but resetting your computer may be the only thing you can do if you’ve tried everything else. See my post about restoring your Windows 10 PC. Note that you can choose to keep your data and files, so it’s not a complete wipe of your system.
Basically Windows 10 is reinstalled and that’s it. Many people have been successful with this method, but it requires more time and is more risky. Be sure to back up your data before restoring your computer in case something goes wrong.
Other possible solutions
There are several one-time solutions that work for some people and no one really knows why. Anyway, I’ve compiled them here just in case you’re one of those people.
- Some users have stated that if they sign in to Windows 10 with a Microsoft account, the suspend / pause issue disappears when they change their Microsoft account password. This makes no sense, but it has worked for some.
- If you have a Windows PC, you probably have a lot of Intel software installed, such as Intel Management Engine, Intel Rapid Storage Technology, Intel Security Assistant, Intel HD Graphics Driver, and more. You don’t really need all this software for the system to work, so you can try uninstalling these programs and see if that fixes the problem.
- Disable or disable quick start. This is a feature of Windows 8/10 that helps boot your computer very quickly from a standby state (not a reboot). Just Google it and see if it solves your problem.
Hopefully, one of the above solutions will work for your computer. If not, post a comment and I’ll try to help. Enjoy it!