Windows 10 Random Freeze Troubleshooting

For the last year, I’ve been running Windows 10 on about 4 computers and I really didn’t have much trouble until recently. A few days ago, I started having a weird problem where my Windows 10 PC was freezing randomly, forcing me to do a full system reset.

What’s weird is that I have this dual boot system with Windows 7 and I have no crash or crash issues on this operating system. I’ve had this kind of problem before, so I started reviewing all the solutions, such as updating device drivers, installing the latest Windows updates, scanning with SFC, etc., and finally the problem went away.

I’m really not 100% sure which method solved the problem, so I’ll just list them all and hope you fix the problem. If not, post and comment and I will try to help you.

Method 1: Uninstall incompatible programs

I’m sure this was my problem, because I didn’t really have any issues with Windows 10 for months until I installed some new programs. Some of the programs were used to scan and / or modify my hardware (Speccy, Acronis True Image, f.lux, etc.), which could have caused the freeze.

However, any program can cause this problem, so review the new programs that you have installed and try uninstalling them to see if this fixes the problem.

If you are working on a clean installation of Windows 10 and have the problem, keep reading.

Method 2: Update drivers and BIOS

You’ve probably tried it before, but it’s still worth mentioning, because it can definitely be the reason Windows 10 crashes. The main drivers you want to focus on upgrading are the graphics card, network card, audio, and chipset drivers.

If you have an NVidia graphics card, you really need to make sure to download the program from the NVidia control panel and keep it up to date. It is not necessary to install all the other garbage that accompanies it, only the driver. See my previous post on Automatic Driver Update for Windows Drivers.

Also, if you have Windows installed on an SSD, be sure to update the SSD firmware. For example, if you have a Crucial SSD, you can download one executive storage software do this for you.

Some users have had this issue with hardware that simply does not have a Windows 10 driver. If this is your case, the best option would be to disable the device or replace it with a newer version. For example, if you have a really old WiFi card and there is simply no Windows 10 driver, try disabling it using Device Manager or BIOS and see if the freeze goes away.

Finally, you will need to update the BIOS in a situation like this. Normally, I don’t recommend updating the BIOS if everything works fine, but it’s a good idea when something doesn’t work. Check out my post to determine if you can upgrade the BIOS.

Method 3: Adjust the paging file

If you notice that the problem only occurs when you copy or move large files or do anything that requires extensive use of the hard disk, the problem may be related to the paging file.

This is especially true if you use an SSD on your system. You can check the paging file by going to the Control Panel and then System, by clicking Advanced system configuration, by clicking Advanced and then click Configuration, by clicking Advanced Click the tab again and click Exchange under Virtual memory.

In a previous article, I gave some tips on paging file optimization, which in most cases I would recommend, but for this issue, I suggest you keep the paging file on the same partition as the Windows operating system. and that Windows allows you to automatically manage paging file size.

Method 4: Disconnect all devices

Windows 10 may not cause the problem, but there are some external devices. A good way to try this is to disconnect all devices from the computer and then boot.

You must disconnect all USB devices, including the mouse and keyboard. I would suggest getting a different mouse and keyboard and trying to completely discard external devices before continuing.

Method 5: Check for defective hardware

This is a little harder to detect and generally also harder to fix. If there is a problem with the hardware, you should see the problem with any other version of Windows that you have installed. If you only have Windows 10 installed, you’ll need to do a hardware test.

You may want to consult my posts on diagnosing memory problems and checking for hard drive errors. Also, you’ll want to access the BIOS and check for any type of hardware test you can run from here. There is usually a like option Diagnosis or something similar.

Be sure to check the CD / DVD / Blu-ray drive as well, as it is usually forgotten, but can definitely cause problems in Windows.

Method 6: Disable overclocking

If you have a high-end machine with a high-end CPU, the BIOS settings may be freezing Windows. It is best to disable any overclocking or automatic CPU tweaks.

On some CPUs, you should examine whether the C6 state is enabled or not. This feature tries to put the CPU in a low power code, but it can cause more problems. Basically, go to the BIOS and make sure everything is set to default for clock speeds, voltage, and so on.

The same applies to any DRAM modification. Reset all to default or automatic and see what happens.

Method 7: Power parameters

This option will probably only help those who have a PCIe graphics card installed in the system. Go to the Control Panel and then Power options and make sure you use the file Great performance foreground.

If so, click Change the plan settings and then Change the advanced power settings.

Scroll down until you see PCI Express and then expand Link state energy management. Make sure it is set to Off.

Method 8: Clean install Windows 10

If you’re still having trouble freezing Windows 10, it’s probably a good idea to back up your data and do a clean install of Windows 10. You don’t need much time and if you have the latest version installed recent version of Windows 10, the feature is now integrated directly into the operating system.

Read my step-by-step post on performing a real clean installation of Windows 10.

Overall, Windows 10 is a pretty good operating system and works like a champion most of the time for most users. However, with so many hardware variations that Windows has to support, some users will inevitably have problems. Hopefully, one of the above methods will fix any freezing issues you have in Windows 10. Enjoy!

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