If you are trying to play a Disney + movie or boxset and see the Disney + error code 73 on the screen, you will need to check your connection. There are several reasons why this error may occur, but the most common cause is the connection to a virtual private network (VPN) that Disney + blocks.
Disney + doesn’t do it alone, as all major streaming services try to actively block VPN connections to prevent you from streaming content that isn’t accessible in your region. However, VPNs aren’t the only cause, so if you see a Disney + 73 error code error that you can’t fix, here’s what you need to do to fix it.
What is Disney + Error Code 73 and what causes it?
Disney + is a service that is only available in a limited number of places. If you think you’re trying to connect from an unsupported area, it will prevent you from streaming content with an “error code 73” message or a placeholder message telling you that Disney + isn’t available on your region.
The most common cause of this problem is connecting to a virtual private network. A VPN connection to a server in a region outside the supports Disney + locations usually causes this error. You can also expect most major VPN services to generate a Disney + 73 error code message, as the service is actively blocking these VPNs.
The primary cause of this message is to prevent users from viewing Disney + content from an unsupported area. However, you may find that Disney + does not work for other reasons. For example, if you have turned off location services on your device, Disney + may stop working.
It could also be caused by a problem with the assigned IP address of your ISP. If you are a Disney + subscriber and have searched for content using a search engine such as Google, you may also have found (and attempted to transmit) a title that is simply not available in your region.
Whatever the cause, you should be able to resolve the issue by following these steps.
Disconnect and deactivate your VPN connection
As we mentioned, the most important cause of a Disney + 73 error code message is connecting to an unsupported virtual private network. A set of blows between major streaming services and VPN providers means that a connection to a typical VPN server will normally stop running streams.
Nor is this just a Disney + problem. Major services such as Netflix, Hulu, Amazon Prime, BBC iPlayer and more use geographical restrictions to prevent content from being played outside the supported region of each service. Because VPNs offer a solution to this problem, they are usually blocked to prevent it.
If you’re using a VPN, it’s best to turn it off (unless you’re using a classified VPN for streaming, which we’ll talk about below). Disconnecting and returning to the standard connection should resolve the issue, but you may need to restart your device if the error message still appears.
Check the availability of Disney + content
If you search for Disney + content online, you may find a direct link to it. You don’t have to search through the service itself to find it. However, if you search for content that is not available in your specific region, you may receive the Disney + error code 73 message.
Before Disney released Disney +, many of its most popular content was available through services from competitors such as Netflix or Amazon Prime. Until these contracts end, some content you might expect to see on Disney + may be available elsewhere (or may not be available for full streaming).
First, try another streaming service like Netflix to view content. If it’s not available, you may have to wait until it launches at Disney +. Alternatively, you can buy or rent it from an online store, such as Amazon.
Restart the router and network modem
If you connect to a virtual private network through your network router to ensure that all network traffic passes through it, you may need to take additional steps to restore your standard connection.
First, check your online public IP address to make sure the connection is turned off. A quick Google search will confirm whether or not your connection is disabled. If so, you will need to restart your router and modem and leave them off for a few minutes before turning them on again.
This will force you to re-establish all connections (including connecting your modem to your ISP). You may need to take other steps, such as clearing the DNS cache, once the connection is reconnected.
Enable location services on your device
On mobile platforms like Android, iOS, and iPadOS, location services are used to locate your exact location. This combines several bits of data, such as your GPS location and mobile IP address, to give as accurate a reading of your location as possible to applications that require it.
Although you may be concerned about the privacy implications, you may need to enable location services to correct a Disney + 73 error code message. This will give the Disney + app enough information about your location to determine whether or not to allow streaming.
- To enable location services on Android devices, swipe down to see the shadow of available notifications and quick actions, then tap the button Location action to enable it quickly.
- On an iPhone or iPad, open the file Configuration application To the Configuration menu, select Privacy > Location services, then select the file Location services slider to the Turned on position, usually in green.
Switch to another connection
If you still see a Disney + 73 error code message with your normal internet connection, it could indicate that the problem is the connection itself. For example, ISPs typically use the same IP ranges for their client connections, with WHOIS information identifying the IP owner (ISP) and their location.
Unfortunately, this data is not always accurate. If an internet service provider leases from an external provider, especially outside of your country, your IP address may be completely registered as a different location. While ISPs will try to avoid this, it is known to cause problems.
The best way to resolve this issue is to switch to a secondary data connection, such as your mobile data connection. However, real-time playback will use a lot of data, so you need to make sure monitor the use of your data to make sure you do not exceed any data limit on your secondary connection.
Use a VPN for real-time playback
A virtual private network is often the problem, but if you still see a Disney + 73 error code message when you try to broadcast it without any, it may also be the solution. Some VPN providers offer specific servers that allow users to stream content from Disney + and other providers, skipping their geolocation blocks in the process.
You will need to investigate which VPN providers offer the best solutions to this problem, as not all “transmission-compatible” VPNs work. It also happens that as these servers become more popular, the chance of Disney + and other services blocking them increases.
There are no guarantees, but if you want to view Disney + content that you would not otherwise be able to, or if your connection is not working, a streaming-compatible VPN connection may resolve the issue.
However, you must ensure that you have the legal right to view Disney content at your location before proceeding.
Enjoy Disney + content
The steps above will help you correct a Disney + error code 73 whenever you can see the content. If not, many of the best VPN services like NordVPN and Surfshark will help you avoid geolocation restrictions and stream Disney + outside of your region, but be sure to check your legal rights to do so.
With services like Disney + and Netflix offering so much content, you don’t have to pay for cable TV. If you want to enjoy Disney + with your friends remotely, we recommend using services like Teleparty or Kast to share the experience.