Google Play Store is the safest and fastest medium install apps on Android devices. All Android users know how to use the Play Store, but not everyone knows what to do when the store goes sideways.
If the Play Store does not download or upload apps to your device, see the following solutions to resolve the issue. Before anything else, cancel the downloads and try again. Closing and reopening the Play Store can also solve the problem.
1. Check your internet connection
You need a strong Wi-Fi or mobile data connection to download Play Store apps. Do it applications get stuck in the “pending download” stage when you tap the Install or Update button? Confirm that your internet is working properly. Launch your browser and visit a random website. If the webpage does not load, there may be a problem with your internet connection. Activates airplane mode and turn it off again.
Switch to a Wi-Fi connection if you can’t download mobile data apps. If the problem persists on the Wi-Fi network, restart or restart the router and try again. A VPN connection may also affect Google Play performance. Close or disable the VPN application (if you are using one) and see if this fixes the problem.
2. Date and time of update
Some third-party system services and applications may malfunction due to incorrect data settings. Go to the system setup menu (Configuration > System > Date and Time) and make sure the device is using the file date of the date provided by the network. You must also enable alternation in the file Use the time zone provided by the network option.
3. Turn off the Bluetooth on your device
Strange as it may seem, many Android users who have experienced similar issues with Google Play Store confirmed that disabling Bluetooth worked as an effective solution. Turn off Bluetooth on your device from the notification center, or go to Configuration > Connected devices > Connection preferences > Bluetooth and turn off Bluetooth.
4. Free up storage space
Some system features will not be available when the device is low on storage. For example, the Play Store may not download new or update old apps. Some applications may also start running slowly and occasionally crash during use.
Although Android displays a notification when the device’s internal storage is low (or when less than 1 GB is available), go to Configuration > Storage to find out if your device has enough storage space to accommodate new applications.
You should see how much storage you have used and how much you have left. If you have little storage, tap the button Free up space to use the built-in function Android cleaner to remove garbage, duplicate files, and unused applications on your device.
5. Clear the Play Store cache and data
Go to Configuration > Applications and notifications > Application information (o See all applications) > Google Play Store > Storage and cache and tap Clear cache.
Try downloading the app after clearing the Play Store cache. If the problem persists, return to the Play Store storage page and tap the button Clear storage icon.
6. Reset the download manager
Google Play Store downloads apps to your device using the Android Download Manager. You cannot install or update applications if this built-in download program is disabled or not working properly. Resetting the Download Manager can help resolve Play Store download errors. Follow the steps below to do so.
1. Go to Configuration > Application information (o See all applications) and tap the three-point menu icon in the upper right.
2. Select Show system.
3. Scroll through the apps and tap Download Manager.
4. Select Storage and cache.
6. Tap Clear cache i Clear storage.
7. Tap OK to the confirmation request to continue.
Start the Play Store and see if you can now download and update apps.
7. Reset Google Play services
Google Play Services is a basic Android system that powers all of Google’s apps and services. If you’re having trouble downloading apps to the Play Store and everything you’ve tried is aborted, resetting your Google Play services cache could put things back in order.
Go to Configuration > Applications and notifications > Application information (o See all applications) > Google Play Services and tap Clear cache. Then tap the button Clear storage and select Delete all data on the next page.
Your device will download some system applications needed to run Google Play services. When setup is complete, open the Play Store and see if resetting Google Play has resolved the issue.
8. Uninstall Play Store updates
Android automatically updates Google Play Store in the background. While some of these updates are error-free, others are sometimes included with bugs that cause performance issues. Reversing the Play Store to the factory defaults can eliminate these errors and restore the normality of the store.
1. Touch and hold the Play Store app icon and tap the button info icon (s).
2. Tap the three-point menu icon.
3. Select Uninstall updates.
4. Tap OK to the request to continue.
Then you need to upgrade your Google Play Store to the latest version. Start Play Store, tap the menu icon, and go to Configuration > Play Store version.
The device will download and install the latest version of the Google Play Store in the background.
9. Restart the device
Cycling your device is another troubleshooting technique worth trying when Google Play Store doesn’t download. Hold down the power button and tap Restart about power options.
Connect to a strong Wi-Fi or mobile data connection and try the download again.
10. Update the device
Installing the latest Android update can fix issues that prevent the Play Store from processing app downloads and updates. Go to Configuration > System > Advanced > System update to check for a software update available for your device.
11. Add your Google Account again
This means logging out of your Google Account and logging back in. While this may resolve the issue with the Play Store, please note that deleting your account may delete some data (contacts, messages, calendar events, etc.) that you’ve synced to your Google Account. Therefore, it is important that you back up your Android device so that you do not lose any unsynced information.
To sign out of your Google Account, go to Configuration > Accounts and select the Google Account connected to the Play Store. Then click Delete account to disconnect the account from the device.
From the Accounts menu, select Add account and follow the prompts to re-add the account.
Download and update apps seamlessly
We are pretty sure that at least one of these 11 troubleshooting techniques will work with the magic of your device. You should also consult this Google Play troubleshooting guide for further solutions. If none of the recommendations in this article resolve the issue, install the applications from trusted third party APK websites.